Included With Your Voyage
Ask anything about your voyage — dining, entertainment, directions, shore excursions, family whereabouts, and more. Instant answers. No hold music. No forms.
Included with every voyage.
No extra charge. No subscription. No download required if you have the ship's app.
Ask Anything
Check reservations, browse menus, ask about dietary options, find any restaurant on board.
See what's on tonight, reserve seats at shows, find activities for every age group.
Check availability, book treatments, find fitness class times — no waiting on hold.
Browse tours at each port, check departure times, ask about difficulty levels.
Get directions anywhere on the ship from your current location, find any venue instantly.
Check on family members across the ship. Parents can see where their kids are at any time.
Shop hours, current promotions, duty-free allowances, directions to boutiques.
Check your onboard account balance, understand charges, get payment questions answered.
See It In Action
Sample conversation — names and details are illustrative.
How to Access
Tap the AI Concierge icon in your cruise line's mobile app, on the cabin tablet, or on the ship's web portal.
We greet you personally. The AI knows your voyage, your itinerary, and is ready to help from day one.
Type your question in plain language — no menus to navigate, no forms to fill out. Just ask.
Your conversations are used only to answer your questions during this voyage. We do not share your data with third parties. Family Connect location data is visible only to your registered cabin group.
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